The Connected Service Ecosystem

Thank you for your interest in The Service Council's research. The purpose of this survey is to understand how organizations are leveraging machine and product connectivity to improve service outcomes and enhance profitability.

Results will be made available in mid October to all participants (who submit their contact details at the end).

Question Title

* 1. What best describes your organization?

Manufacturing organization or OEM (Product and Service)

Asset operator

Product organization (we sell products but do not manufacture them e.g. Software)

Services organization (we do not sell a product - but offer services. e.g. Banking, Food Service)

Dealer, distributor, VAR or supply chain partner

Independent service organization (No product or manufacturing, just the provision of service)

Government agency

Consultant

Other

4% of survey complete.