Customer Satisfaction Survey Question Title * 1. Please type your name in the space provided below. Question Title * 2. Please type your company name in the box below. Question Title * 3. How would you rate the pricing of CORTEC's products? Excellent Good Fair Poor N/A Excellent Good Fair Poor N/A Your Comments: Question Title * 4. How does CORTEC perform on product delivery? Excellent Good Fair Poor N/A Excellent Good Fair Poor N/A Your Comments Question Title * 5. What rating would you give to the responsiveness of the sales staff? Exellent Good Fair Poor N/A Exellent Good Fair Poor N/A Your Comments: Question Title * 6. In general, how would you rate the product knowledge of the sales staff? Excellent Good Fair Poor N/A Excellent Good Fair Poor N/A Your Comments: Question Title * 7. What rating would you give for field service/technical support? Excellent Good Fair Poor N/A Excellent Good Fair Poor N/A Your Comments: Question Title * 8. How would you rate CORTEC's product performance? Excellent Good Fair Poor N/A Excellent Good Fair Poor N/A Your Comments: Question Title * 9. What rating would you give for product availability? Excellent Good Fair Poor N/A Excellent Good Fair Poor N/A Your Comments: Question Title * 10. How would you rate CORTEC on new product development? Excellent Good Fair Poor N/A Excellent Good Fair Poor N/A Your Comments: Question Title * 11. How would you rate the responsiveness of the CORTEC quality department? Excellent Good Fair Poor N/A Excellent Good Fair Poor N/A Your Comments: Question Title * 12. Have you ever seen an ad for CORTEC in a printed industry publication or industry website? Yes, in an industry printed publication. Yes, in industry websites. Yes, in both industry publications and websites. No, I have never seen an ad for CORTEC. If so, we would appreciate your feedback on the ad: Question Title * 13. Overall, how would you rate your experience working with CORTEC? Excellent Good Fair Poor N/A Excellent Good Fair Poor N/A Your Comments: Done
