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TOYOTA MATERIAL HANDLING CUSTOMER SATISFACTION SURVEY

Toyota Material Handling values your feedback!

Thank you for using Toyota Material Handling. Please complete the below survey to help us improve the service levels that we provide to your business. You must complete all your contact details in Question 1 to receive your free gloves. Please allow 4-8 weeks for delivery of your gloves.
1.Please enter your details(Required.)
2.Which Toyota Material Handling branch did you use to get your equipment serviced today?(Required.)
3.Did our service technician present in a professional and tidy manner?(Required.)
Unprofessional
Somewhat professional
Professional
Very professional
Professionalism
4.Did our service technician comply with your onsite Workplace Safety and Environment policies?(Required.)
5.How satisfied were you with the ability of our service technician to fix the issue and communicate the resolution?(Required.)
Dissatisfied
Somewhat satisfied
Satisfied
Very satisfied
Resolution
6.When phoning our office to organise servicing repairs how satisfied are you with response times to your initial call?(Required.)
Dissatisfied
Somewhat satisfied
Satisfied
Very satisfied
Organising repairs
7.How would you rate Toyota Material Handling servicing with regards to value for money?(Required.)
Poor
Average
Good
Excellent
Value
8.
On a scale of 0 to 10,
How likely is it that you would recommend Toyota Material Handling to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
(Required.)
Not at all likelyExtremely likely
9.Is there any feedback you would like to provide as to how we can improve our service levels?
10.Are there any other comments you would like to add?
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