Wey Valley School (3d Health and Fitness)- New Joiner feedback Questionnaire
How are we doing?
*
1.
Please enter your name:
(Required.)
2.
Please enter either your phone number or email address if you would like us to respond:
3.
Do you give permission for us to share your feedback on Marketing/ Website/ Social Media in promotion of the club?
Yes
No
4.
How did you join the club?
Online
Online with in club assistance (tablet/phone)
By e-mail/over the phone (editable PDF Forms)
In-person with Manual sign up paperwork
5.
How did you hear about us?
6.
Did Anyone refer you to the club? If so Members Name:
7.
When you joined which of the following did you consider yourself:
I am an exerciser
I used to be an exerciser (looking to return)
I have never been an exerciser
8.
How would you rate the joining process?
on a scale of 1-5 (1 Very Poor - 5 Excellent)
1 star
2 stars
3 stars
4 stars
5 stars
9.
Any further comments to add, regarding the joining process?
10.
When you joined the club which of the following services were you initially offered?
Free initial consultation with a member of the 3d Fitness Team
Free Blood Pressure Check
Free Body Metric Testing on our Tanita Body Metric Scales
Free Fitness Assessment (Upper/Lower/Core/CV/Agility Fitness tests)
Free Personal Programme & Action Plan
MYZONE Heart Rate Fitness Tracker
Integra-fit Assisted Gym Integration Service
None of the above
11.
How would you rate the onboarding process?
on a scale of 1-5 (1 Very Poor - 5 Excellent)
1 star
2 stars
3 stars
4 stars
5 stars
12.
Any further comments to add, regarding the onboarding process?
13.
Which of the following member online services, applications & technology have you used?
Member Area of Website
Membership Management
Online Class Booking
Members Benefits & Discounts
Access to other 3d Leisure Clubs
Members Newsletter
MYZONE App / MYZONE Remote
Technogym App
3d Leisure at Home
14.
Do you have any further comments to add on the online services, applications or technology?
15.
How would you rate the connections/ Interactions?
on a scale of 1-5 (1 Very Poor - 5 Excellent)
1 star
2 stars
3 stars
4 stars
5 stars
16.
Any further comments to add, regarding connections and Interactions?
17.
Which of the following support have you received in your first weeks of membership from the 3d fitness team?
Gym Orientation tailored to your needs
How to login and use online Membership Management
How to login and use the online Class Booking
How to Login and use MYZONE App
How to login and use TECHNOGYM App
Waivered gym orientation
None of the above
18.
How would you rate the in-club support?
on a scale of 1-5 (1 Very Poor - 5 Excellent)
1 star
2 stars
3 stars
4 stars
5 stars
19.
Any further comments to add, regarding the in-club support?
20.
How would you rate the clubs facilities?
on a scale of 1-5 (1 Very Poor - 5 Excellent)
1 star
2 stars
3 stars
4 stars
5 stars
21.
How would you rate the range of classes?
on a scale of 1-5 (1 Very Poor - 5 Excellent)
1 star
2 stars
3 stars
4 stars
5 stars
22.
How would you rate the clubs cleanliness?
on a scale of 1-5 (1 Very Poor - 5 Excellent)
1 star
2 stars
3 stars
4 stars
5 stars
23.
How would you rate the the connections and interactions with the 3d Fitness team?
on a scale of 1-5 (1 Very Poor - 5 Excellent)
1 star
2 stars
3 stars
4 stars
5 stars
24.
How would you rate the technology available to 3d members?
on a scale of 1-5 (1 Very Poor - 5 Excellent)
1 star
2 stars
3 stars
4 stars
5 stars
25.
How would you rate the club value for money?
on a scale of 1-5 (1 Very Poor - 5 Excellent)
1 star
2 stars
3 stars
4 stars
5 stars
26.
How would you rate people and the atmosphere about the club?
on a scale of 1-5 (1 Very Poor - 5 Excellent)
1 star
2 stars
3 stars
4 stars
5 stars
27.
Do you have any further comments to add?
