Windsor Website Customer Feedback

50% of survey complete.

Thank you so much for participating in our survey! We’d love to learn about your engagement with Windsor! Your feedback will help us create the best Oasis experience for you!

Question Title

* 1. How likely is it that you would recommend Windsor to a friend or colleague?

Not at all likely

Extremely likely

0

1

2

3

4

5

6

7

8

9

10

0

1

2

3

4

5

6

7

8

9

10

Question Title

* 2. Please rate how satisfied you were with your shopping experience based on the following factors:

	0 = Extremely unsatisfied	1	2	3	4	5 = Moderately Satisfied	6	7	8	9	10= Extremely satisfied	N/A
Ease of navigation on your mobile or desktop device	Ease of navigation on your mobile or desktop device 0 = Extremely unsatisfied	Ease of navigation on your mobile or desktop device 1	Ease of navigation on your mobile or desktop device 2	Ease of navigation on your mobile or desktop device 3	Ease of navigation on your mobile or desktop device 4	Ease of navigation on your mobile or desktop device 5 = Moderately Satisfied	Ease of navigation on your mobile or desktop device 6	Ease of navigation on your mobile or desktop device 7	Ease of navigation on your mobile or desktop device 8	Ease of navigation on your mobile or desktop device 9	Ease of navigation on your mobile or desktop device 10= Extremely satisfied	Ease of navigation on your mobile or desktop device N/A
Ease of the checkout experience	Ease of the checkout experience 0 = Extremely unsatisfied	Ease of the checkout experience 1	Ease of the checkout experience 2	Ease of the checkout experience 3	Ease of the checkout experience 4	Ease of the checkout experience 5 = Moderately Satisfied	Ease of the checkout experience 6	Ease of the checkout experience 7	Ease of the checkout experience 8	Ease of the checkout experience 9	Ease of the checkout experience 10= Extremely satisfied	Ease of the checkout experience N/A
Support to help answer questions and concerns	Support to help answer questions and concerns 0 = Extremely unsatisfied	Support to help answer questions and concerns 1	Support to help answer questions and concerns 2	Support to help answer questions and concerns 3	Support to help answer questions and concerns 4	Support to help answer questions and concerns 5 = Moderately Satisfied	Support to help answer questions and concerns 6	Support to help answer questions and concerns 7	Support to help answer questions and concerns 8	Support to help answer questions and concerns 9	Support to help answer questions and concerns 10= Extremely satisfied	Support to help answer questions and concerns N/A
Shipping methods offered – price and speed	Shipping methods offered – price and speed 0 = Extremely unsatisfied	Shipping methods offered – price and speed 1	Shipping methods offered – price and speed 2	Shipping methods offered – price and speed 3	Shipping methods offered – price and speed 4	Shipping methods offered – price and speed 5 = Moderately Satisfied	Shipping methods offered – price and speed 6	Shipping methods offered – price and speed 7	Shipping methods offered – price and speed 8	Shipping methods offered – price and speed 9	Shipping methods offered – price and speed 10= Extremely satisfied	Shipping methods offered – price and speed N/A
Search bar on website functioned as expected in providing results that you were looking for	Search bar on website functioned as expected in providing results that you were looking for 0 = Extremely unsatisfied	Search bar on website functioned as expected in providing results that you were looking for 1	Search bar on website functioned as expected in providing results that you were looking for 2	Search bar on website functioned as expected in providing results that you were looking for 3	Search bar on website functioned as expected in providing results that you were looking for 4	Search bar on website functioned as expected in providing results that you were looking for 5 = Moderately Satisfied	Search bar on website functioned as expected in providing results that you were looking for 6	Search bar on website functioned as expected in providing results that you were looking for 7	Search bar on website functioned as expected in providing results that you were looking for 8	Search bar on website functioned as expected in providing results that you were looking for 9	Search bar on website functioned as expected in providing results that you were looking for 10= Extremely satisfied	Search bar on website functioned as expected in providing results that you were looking for N/A
Ease of account creation on website	Ease of account creation on website 0 = Extremely unsatisfied	Ease of account creation on website 1	Ease of account creation on website 2	Ease of account creation on website 3	Ease of account creation on website 4	Ease of account creation on website 5 = Moderately Satisfied	Ease of account creation on website 6	Ease of account creation on website 7	Ease of account creation on website 8	Ease of account creation on website 9	Ease of account creation on website 10= Extremely satisfied	Ease of account creation on website N/A
Return options are convenient and inline with my expectations	Return options are convenient and inline with my expectations 0 = Extremely unsatisfied	Return options are convenient and inline with my expectations 1	Return options are convenient and inline with my expectations 2	Return options are convenient and inline with my expectations 3	Return options are convenient and inline with my expectations 4	Return options are convenient and inline with my expectations 5 = Moderately Satisfied	Return options are convenient and inline with my expectations 6	Return options are convenient and inline with my expectations 7	Return options are convenient and inline with my expectations 8	Return options are convenient and inline with my expectations 9	Return options are convenient and inline with my expectations 10= Extremely satisfied	Return options are convenient and inline with my expectations N/A
Speed of website in loading content on your device	Speed of website in loading content on your device 0 = Extremely unsatisfied	Speed of website in loading content on your device 1	Speed of website in loading content on your device 2	Speed of website in loading content on your device 3	Speed of website in loading content on your device 4	Speed of website in loading content on your device 5 = Moderately Satisfied	Speed of website in loading content on your device 6	Speed of website in loading content on your device 7	Speed of website in loading content on your device 8	Speed of website in loading content on your device 9	Speed of website in loading content on your device 10= Extremely satisfied	Speed of website in loading content on your device N/A