Thank you for your interest in becoming a Volunteer Visitor!

At Wesley Mission Queensland, you will find a new way of thinking about volunteering in Residential Aged Care. With the support of our Volunteer Visitors, we encourage our elderly residents to build connections, have fun and celebrate life - all while receiving the care they need.

Our Residential Aged Care Communities are the only ones in Queensland registered with the Eden Alternative™ philosophy of care, which focuses on eliminating loneliness, helplessness and boredom and promoting meaningful relationships and companionship.

Click here to learn more about our Volunteer Visitor Program, funded by the Aged Care Volunteer Visitors Scheme.
About Wheller Gardens and Cooper House Aged Care Community

Address: Wheller Gardens Precinct - 930 Gympie Road, Chermside 4032.

Wheller Gardens in Chermside is a hidden gem in Brisbane's northern suburbs. Situated in Chermside, Wheller Gardens is home to many different services, from Queensland's only children's hospice, Hummingbird House, to community therapy centres and retirement villages. It is also home to four of Wesley Mission Queensland's residential aged care homes.

Cooper House is a vibrant and tight-knit residential aged care community at Chermside, known for its expansive outdoor areas with leafy surrounds. Music plays a big part at Cooper House, and in our homely lounge room overlooking the beautiful gardens, you’ll find pianos, keyboards, TV, DVDs and stereos, allowing you to spend quality time with residents in a warm, friendly environment.

Wheller Gardens is to public transport, Westfield Chermside Shopping Centre, services, and amenities. Free parking is also available on-site.

To learn more about Wesley Mission Queensland's Aged Care Communities, please visit our website.
What do Volunteer Visitors do?

Volunteer Visitors have a significant impact on the lives of older persons. The connections they build and the support they provide assist in developing pathways for our residents to feel healthier and happier. It's terrific for your own well-being, too!

Our Volunteer Visitors become involved in the following ways:
  • Visiting individual residents - providing friendship and company to an older person living in our residential aged care communities at risk of isolation. Time spent together can include chatting, playing games, going for a walk, working on a hobby, etc. or spending time together in one of the activities happening within the aged care community.  
  • Visiting and doing activities with small groups of residents - assisting small groups of residents to participate in and enjoy scheduled fun programs or activities.  If you have special skills or talents you would like to share, we would love to hear about it! 
  • Musicians and entertainers - sharing talents or interests with residents.
  • Gardening, groundskeeping and pet care - maintaining pot plants, indoor and outdoor gardens, and assisting with pet care while socialising and discussing with residents.
  • Reception and administration - assisting the administration team with duties, including receiving and coordinating deliveries.
  • Micro-volunteering - connecting with individuals digitally or via the phone for a 15-minute weekly chat or sending cards or letters regularly.
As a Volunteer Visitor, you will see your actions making a difference every day!

You can find a list of our current available Volunteer Visitor roles outlined below.  
Other benefits of being a Volunteer Visitor

Our Residential Aged Care Communities are a welcoming and rewarding place to be a Volunteer Visitor, where you will meet many wonderful people from various backgrounds and learn new skills that may assist you personally and professionally.

There are lots of other benefits to becoming a Volunteer Visitor with us as well, such as:
  • Exclusive shopping discounts
  • Great education opportunities, including access to our extensive online education library 
  • We supply and pay for any security checks required for the position
  • Access to online and face-to-face wellness advisors
  • Invites to special events
  • Being part of a team that makes a difference in the lives of older people in our community.
What Happens Next?

Before you consider becoming a Volunteer Visitor, we ask that you download and read:
We also ask that you watch the Wesley Mission Queensland Volunteer Orientation Video to better understand volunteering with Wesley Mission Queensland.

Once you have read these documents, watched the orientation video, and are confident you would like to become a volunteer, please complete this quick online registration. Once we receive your registration, we will send a form to request proof that you have received one primary COVID-19 vaccination and your NDIS Workers Screening Check (which you can apply for through us free of charge). Then, a Wesley Mission Queensland representative will contact you to discuss the role further.

We look forward to hearing from you!
Other Information
  • All our Volunteer Visitors follow a COVID-19 safe work plan and provide proof they have received their COVID-19 vaccination before commencement.
  • Volunteer Visitors must have a current NDIS Workers Screening Clearance before commencement. This can be applied for through Wesley Mission Queensland at no cost to you.
  • Volunteer Visitors may be required to complete a quick online report on a regular basis (if required).
  • Please visit Wesley Mission Queensland's website to see our full privacy information and collection statement.
  • Wesley Mission Queensland holds the right to decline any expression of interests that it deems unsuitable without notice.
  • Please contact the Volunteer Visitor team at acvvsrac@wmq.org.au if you have any questions or need any clarification regarding this registration form and its contents.

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1. Please provide your personal details:

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2. Your date of birth?

Date

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3. Please provide an emergency contact person for when you are volunteering:

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4. Do you have any special needs, time availability concerns, health issues, etc that you feel may affect your volunteer work or that we should know of in case of an emergency?

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5. Are you applying to volunteer with us as part of one of the following programs?

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6. Which Volunteer Visitor role or roles are you interested in?
You can choose as many roles as you wish!

Please make sure that:
(a) The role's location is convenient for you
(b) That you have interests that complement the role and
(c) That you can commit to visiting on an ongoing basis.

Please outline the best days and times for you in question 7.

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7. What day and time of day are suitable for your volunteer visits?  
Choose as many days and times, ensuring you will be available for your chosen time or times in an ongoing capacity. 
We can then find the best match for you.  

  Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Morning
Afternoon
Full Day 

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8. Do you have any experience interacting with older persons, people with dementia, or people with special needs?
Experience is not required, however, it may assist us to find the most suitable role for you.

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9. Please outline any qualities, skills, interests, talents, qualifications, different languages or experience you can bring to the Volunteer Visitor position:

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10. If required, are you physically able to push an occupied wheelchair?
Training is provided and pushing wheelchairs is optional in the role.

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11. Do you have an NDIS Worker Screening Check?
Your check must be current. You can apply for one through us if you do not have one.  

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12. If required, are you happy to complete a quick online report on a regular basis (once a month) outlining your attendance and the people you have visited?  
This may be required to meet certain funding agreements.

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13. Are you able to provide proof that you have received one primary COVID-19 vaccination?

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14. If recruited as a Wesley Mission Queensland Volunteer Visitor, I agree to work within the terms and guidelines outlined in the declaration below.

I understand that as a Volunteer Visitor with Wesley Mission Queensland, I will be expected to:
  • Have a general understanding of (or gain an understanding of) Wesley Mission Queensland and the people we support.
  • Interact positively with residents, families, stakeholders, staff, and the public.
  • Understand your role and responsibilities and apply yourself to the best of your abilities.
  • Interact well in a team, use initiative, take direction, and at times work with limited supervision.
  • Ask questions if uncertain about anything in the role and report any issues immediately.
  • Be prompt and reliable and commit to the role within the agreed hours.
  • Understand and respect confidentiality and maintain boundaries.
  • Complete all education required within the role.
  • Have the required current security checks, licences, vaccinations, and documentation on file.
  • Have the ability and willingness to work within the philosophies, policies, procedures, and Charter of Wesley Mission Queensland outlined in the Volunteer Handbook and by the Workplace Supervisor and Local Level Manager.
I have downloaded, read or watched, understood, and am willing to follow the guidelines within the:

Thank you for completing this form!
By pressing "SUBMIT", you declare that the information you have provided is correct.
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