Introduction

Dear Colleague,

However you are involved with the delivery of shared services and outsourcing, YOUR opinion is valuable for our seminal “State of Industry” annual study.  In addition to a complimentary report of the findings, we will be awarding an iPhone 7 to a lucky respondent. Are you ready to lose that headphone jack?

This will take around 20 minutes to complete.

Please note that we will treat all personal data with the strictest confidence.

Your experiences and views are so important to us - and personally appreciated as we collectively advance our learnings.

Warm regards,

Phil Fersht
Chief Analyst & CEO, HfS Research 

Dave Brown
Principal and Global Head, Shared Services & Outsourcing Advisory, KPMG LLP

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