Market analysis: Devoteam examines what are the key barriers that are stopping GBS/Shared services organisations in Europe and Middle East to achieve their full potential.

Your opinion is important to us!

We hereby invite you to participate in a study of understanding what are the challenges and key issues keeping up GBS/Shared services leaders at night.

The purpose of the study is an overall condition assessment of how Covid-19 and as a result unexpected changes to the workforce and service delivery have affected GBS/ Shared services in Europe and the Middle East. We would like to understand how leaders cope and what challenges they are facing as a result. What are the key pain points that are difficult to overcome and what are the main blockers that are stopping them from transforming and operating more effectively.

It only takes a few minutes to complete the questionnaire, which consists of 11 questions.

If you want to receive the learnings of this study, please leave your email address at the end of the questionnaire. 

Many thanks for your insights.