Thank you for your interest in volunteering with Wesley Mission Queensland's Residential Aged Care Services.

At Wesley Mission Queensland, you will find a new way of thinking about Residential Aged Care. With your support, we encourage our residents to have fun and celebrate life - all while receiving the care they need.

Our Residential Aged Care Communities are the only ones in Queensland registered with the Eden Alternative™ philosophy of care, which focuses on eliminating loneliness, helplessness and boredom and promoting meaningful relationships and companionship.

As part of their role, the Volunteer Customer Experience Survey Officer will be involved in:
  • Building rapport with residents and/or their representatives.
  • Travelling to residential care homes to seek feedback from residents and/or their representatives.
  • Collating feedback and liaising with supervisors regarding feedback from residents.
For more information, please visit our website.

Our Residential Aged Care Communities are welcoming and rewarding places to volunteer, where you will meet many wonderful people from various backgrounds and learn new skills that may assist you personally and professionally.

There are lots of other benefits to volunteering with us as well, such as:
  • Exclusive shopping discounts
  • We supply and pay for any security checks required for the position
  • Access to online and face-to-face wellness advisors
  • Invites to special events
  • Being part of a team who make a difference in the lives of people in our community.
This volunteer role is across multiple services in these locations: Chermside, Geebung, Bray Park, and Sinnamon Park.
What Happens Next?

Before you consider becoming a volunteer, we ask that you download and read:
We also ask that you watch the Wesley Mission Queensland Volunteer Orientation Video to better understand volunteering with Wesley Mission Queensland.

Once you have read these documents, watched the orientation video, and are confident you would like to become a volunteer, please complete this quick online registration. Once we receive your registration, we will send a form to request proof of evidence of a minimum of one COVID-19 vaccination and your NDIS Workers Screening Check (which you can apply for through us free of charge). Then, a Wesley Mission Queensland representative will contact you to discuss the role further.

We look forward to hearing from you!
Other Information
  • All our volunteers follow a COVID-19 safe work plan and provide proof they have received a minimum of one primary COVID-19 vaccination before commencement.
  • Volunteers must have a current NDIS Workers Screening Clearance before commencement. You can apply for this through Wesley Mission Queensland at no cost to you.
  • Please visit Wesley Mission Queensland's website to see our full privacy information and collection statement.
  • Wesley Mission Queensland holds the right to decline any expression of interests deemed unsuitable without notice.
  • Please contact us at volunteerrecruitment@wmq.org.au if you need any clarification regarding this registration form and its contents.

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1. Please provide your personal details:

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2. Your date of birth?

Date

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3. Please provide an emergency contact person for when you are volunteering:

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4. Do you have any special needs, time availability concerns, health issues, etc that you feel may affect your volunteer work or that we should know of in case of an emergency?

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5. Are you applying to volunteer with us as part of one of the following programs?

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6. Which day or days would you prefer to volunteer?
Please ensure you will be available for your chosen time or times in an ongoing capacity.

  Mornings
(9am - 1pm) 		Afternoon
(12noon - 4pm) 		Full Day
(9am - 4pm)
Monday
Tuesday
Wednesday
Thursday
Friday

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7. Which volunteer role are you interested in?
Please click on the position number link to see the advertisement. When choosing a role, please ensure that:
  • The role's location is convenient for you
  • That you have interests that complement the role; and
  • That you can commit to visiting on an ongoing basis.

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8. Do you have any experience interacting with older persons, people with dementia, or people with special needs?
Experience is not required, however, it may assist us to find the most suitable role for you.

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9. Please outline any qualities, skills, interests, talents, qualifications or experience you can bring to the volunteer position:

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10. Do you have an NDIS Worker Screening Check?
Your check must be current. You can apply for one through us if you do not have one.

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11. Have you ever been a citizen or a permanent resident of a country other than Australia since turning 16 years old?
If yes, you will be required to complete a Statutory Declaration through Wesley Mission Queensland as part of the Aged Care Worker Screening Guidelines and Legislation.

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12. Are you able to provide proof that you have received a minimum of one primary COVID-19 vaccination?

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13. Do you have a current drivers licence, vehicle and a willingness to drive as part of this role?

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14. If recruited as a Wesley Mission Queensland volunteer, I agree to work within the terms and guidelines outlined in the below declaration.

I understand that as a volunteer with Wesley Mission Queensland, I will be expected to:
  • Have a general understanding of (or gain an understanding of) Wesley Mission Queensland and the people we support.
  • Interact positively with residents, families, stakeholders, staff, and the public.
  • Understand your role and responsibilities and apply yourself to the best of your abilities.
  • Interact well in a team, use initiative, take direction, and at times work with limited supervision.
  • Ask questions if uncertain about anything in the role and report any issues immediately.
  • Be prompt and reliable and commit to the role within the agreed hours.
  • Understand and respect confidentiality.
  • Maintain professional and personal boundaries.
  • Complete all education required within the role.
  • Have the required current security checks, licences, vaccinations, and documentation on file.
  • Have the ability and willingness to work within the philosophies, policies, procedures, and Charter of Wesley Mission Queensland outlined in the Volunteer Handbook and by the Workplace Supervisor and Local Level Manager.
I have downloaded, read, understood, and am willing to follow the guidelines within the:
I have watched and understood the contents in the:

Thank you for completing this form!
By pressing "SUBMIT" you declare that the information you have provided is correct.
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