2025 Ratchet+Wrench Industry Survey

Owner, partner, president, vice president

Service manager, shop manager, general manager

Shop foreman, shop supervisor

Independent, single location

Multi-shop operations (MSO)

Franchise

Dealer

General repair

Quick lube

Tire shop

Transmission shop

Domestic shop

Import shop

Hybrid and/or EV shop

Other (please specify)

Midwest (IA, IL, IN, KS, KY, MI, MN, MO, ND, NE, OH, SD, WI)

Northeast (CT, DC, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VA, VT, WV)

South (AL, AR, FL, GA, LA, MS, NC, OK, SC, TN, TX)

West (AK, AZ, CA, CO, HI, ID, MT, NV, NM, OR, UT, WA, WY)