Customer Services summer 2016 feedback survey

Providing excellent customer service is extremely important to us. Please could you take five minutes to complete our Summer 2016 feedback survey so that we can understand what we’re doing well, and where there is still work to be done.

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* 1. Your contact details

Name

Role

Centre number

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* 2. How well did we understand and respond to your questions and concerns?

Extremely well

Very well

Somewhat well

Not so well

Not at all well

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* 3. What three words would you use to best describe our service?

First word

Second Word

Third word

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* 4. Do you have any other comments or concerns about the customer service we provide?

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* 5. How likely is it that you would recommend this company to a friend or colleague?

Not at all likely

Extremely likely

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10

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