Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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* 1. Your email address (for confirmation only).

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* 2. CRD Number (if none, just put 000)

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* 3. What is/are your target markets (check all that apply)?

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* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Touchstone Retirement Group
J.P. Morgan Asset Management
Newport Group
ADP Retirement Services
Charles Schwab & Co.
Empower
Wells Fargo Advisors
TIAA-CREF
American Trust Retirement
Fidelity Investments
Mutual of Omaha Retirement Services
The Hebets Company
Pentegra Retirement Services
July Business Services
Voya Financial Inc.
Alliance Benefit Group National
Human Interest
IPX Retirement
The Entrust Group
BPAS
T. Rowe Price
Ameritas
American Financial Systems, Inc.
IRALOGIX, Inc
Ubiquity Retirement + Savings
Vestwell
PCS Retirement
The Standard
John Hancock Retirement Plan Services
Mutual of America Financial Group
Ascensus, LLC
Transamerica
North American KTRADE Alliance
Alerus Retirement and Benefits
NestEggs Retirement Plan Services, Inc.
CUNA Mutual Retirement Solutions
Securian Retirement
American Funds
Corebridge Financial
Principal Financial Group
NWPS
Schwab Retirement Plan Services
Slavic401k
Nationwide Financial
Schneider Downs Wealth Management Advisors, LP
Equitable
401GO, Inc.
Lincoln Financial Group
Paychex, Inc.
PAi

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* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Mutual of America Financial Group
Ameritas
Schneider Downs Wealth Management Advisors, LP
John Hancock Retirement Plan Services
American Funds
NestEggs Retirement Plan Services, Inc.
Ascensus, LLC
IPX Retirement
The Hebets Company
401GO, Inc.
Equitable
The Entrust Group
Corebridge Financial
ADP Retirement Services
J.P. Morgan Asset Management
Lincoln Financial Group
Slavic401k
BPAS
IRALOGIX, Inc
NWPS
American Financial Systems, Inc.
Touchstone Retirement Group
Fidelity Investments
Paychex, Inc.
Alerus Retirement and Benefits
Schwab Retirement Plan Services
TIAA-CREF
Vestwell
The Standard
Securian Retirement
American Trust Retirement
North American KTRADE Alliance
Charles Schwab & Co.
Ubiquity Retirement + Savings
Mutual of Omaha Retirement Services
T. Rowe Price
Alliance Benefit Group National
Human Interest
Voya Financial Inc.
Empower
Nationwide Financial
Principal Financial Group
CUNA Mutual Retirement Solutions
July Business Services
Wells Fargo Advisors
Pentegra Retirement Services
Transamerica
PAi
Newport Group
PCS Retirement

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* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
NWPS
TIAA-CREF
PAi
Ascensus, LLC
J.P. Morgan Asset Management
Entrust Group, The
Mutual of America Financial Group
Schwab Retirement Plan Services
Principal Financial Group
Lincoln Financial Group
ADP Retirement Services
Slavic401k
North American KTRADE Alliance
Hebets Company, The
American Funds
July Business Services
Ameritas
Wells Fargo Advisors
Vestwell
Transamerica
Charles Schwab & Co.
John Hancock Retirement Plan Services
Corebridge Financial
Nationwide Financial
Empower
Alliance Benefit Group National
Standard, The
401GO, Inc.
Alerus Retirement and Benefits
Voya Financial Inc.
Touchstone Retirement Group
Securian Retirement
American Financial Systems, Inc.
American Trust Retirement
PCS Retirement
IRALOGIX, Inc
Mutual of Omaha Retirement Services
Equitable
T. Rowe Price
Newport Group
Paychex, Inc.
BPAS
IPX Retirement
Fidelity Investments
Pentegra Retirement Services
CUNA Mutual Retirement Solutions
Ubiquity Retirement + Savings
Human Interest
NestEggs Retirement Plan Services, Inc.
Schneider Downs Wealth Management Advisors, LP

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* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Securian Retirement
NWPS
Voya Financial Inc.
401GO, Inc.
Lincoln Financial Group
Ascensus, LLC
American Trust Retirement
PCS Retirement
CUNA Mutual Retirement Solutions
John Hancock Retirement Plan Services
July Business Services
Alliance Benefit Group National
Paychex, Inc.
Touchstone Retirement Group
NestEggs Retirement Plan Services, Inc.
Empower
Charles Schwab & Co.
Nationwide Financial
Corebridge Financial
TIAA-CREF
Equitable
Standard, The
PAi
Alerus Retirement and Benefits
Pentegra Retirement Services
Slavic401k
American Financial Systems, Inc.
IPX Retirement
North American KTRADE Alliance
American Funds
IRALOGIX, Inc
Fidelity Investments
Wells Fargo Advisors
Schneider Downs Wealth Management Advisors, LP
Ubiquity Retirement + Savings
Mutual of America Financial Group
Hebets Company, The
Principal Financial Group
Newport Group
Transamerica
Vestwell
BPAS
T. Rowe Price
Entrust Group, The
Human Interest
Ameritas
Mutual of Omaha Retirement Services
Schwab Retirement Plan Services
J.P. Morgan Asset Management
ADP Retirement Services

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* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
CUNA Mutual Retirement Solutions
Schwab Retirement Plan Services
American Trust Retirement
Transamerica
401GO, Inc.
Wells Fargo Advisors
Alliance Benefit Group National
TIAA-CREF
Alerus Retirement and Benefits
Ameritas
Schneider Downs Wealth Management Advisors, LP
Fidelity Investments
Slavic401k
Ascensus, LLC
July Business Services
Mutual of Omaha Retirement Services
IRALOGIX, Inc
Mutual of America Financial Group
Nationwide Financial
Voya Financial Inc.
Pentegra Retirement Services
BPAS
PAi
American Funds
IPX Retirement
Ubiquity Retirement + Savings
Empower
Paychex, Inc.
T. Rowe Price
John Hancock Retirement Plan Services
Touchstone Retirement Group
Vestwell
Newport Group
Principal Financial Group
J.P. Morgan Asset Management
Charles Schwab & Co.
American Financial Systems, Inc.
ADP Retirement Services
Corebridge Financial
Equitable
North American KTRADE Alliance
NestEggs Retirement Plan Services, Inc.
Entrust Group, The
NWPS
Hebets Company, The
Lincoln Financial Group
Securian Retirement
Human Interest
Standard, The
PCS Retirement

Question Title

* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Funds
Ameritas
Nationwide Financial
Voya Financial Inc.
Lincoln Financial Group
Slavic401k
NWPS
Empower
Ascensus, LLC
401GO, Inc.
Principal Financial Group
Wells Fargo Advisors
Corebridge Financial
Mutual of Omaha Retirement Services
Entrust Group, The
IPX Retirement
John Hancock Retirement Plan Services
IRALOGIX, Inc
Charles Schwab & Co.
Ubiquity Retirement + Savings
Mutual of America Financial Group
NestEggs Retirement Plan Services, Inc.
Schneider Downs Wealth Management Advisors, LP
Newport Group
TIAA-CREF
Alliance Benefit Group National
American Trust Retirement
Touchstone Retirement Group
North American KTRADE Alliance
BPAS
ADP Retirement Services
Human Interest
Pentegra Retirement Services
Securian Retirement
PAi
Alerus Retirement and Benefits
J.P. Morgan Asset Management
PCS Retirement
T. Rowe Price
Hebets Company, The
American Financial Systems, Inc.
Standard, The
Vestwell
July Business Services
Paychex, Inc.
CUNA Mutual Retirement Solutions
Equitable
Fidelity Investments
Transamerica
Schwab Retirement Plan Services

Question Title

* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Transamerica
Newport Group
TIAA-CREF
Ubiquity Retirement + Savings
John Hancock Retirement Plan Services
Hebets Company, The
July Business Services
Paychex, Inc.
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Standard, The
T. Rowe Price
Corebridge Financial
Alerus Retirement and Benefits
Nationwide Financial
Human Interest
American Trust Retirement
Ascensus, LLC
Securian Retirement
ADP Retirement Services
Charles Schwab & Co.
CUNA Mutual Retirement Solutions
PAi
Pentegra Retirement Services
NWPS
Entrust Group, The
Schneider Downs Wealth Management Advisors, LP
Vestwell
PCS Retirement
Equitable
American Funds
Voya Financial Inc.
BPAS
Alliance Benefit Group National
NestEggs Retirement Plan Services, Inc.
401GO, Inc.
IRALOGIX, Inc
Fidelity Investments
Empower
Schwab Retirement Plan Services
Touchstone Retirement Group
Principal Financial Group
Slavic401k
North American KTRADE Alliance
Ameritas
Lincoln Financial Group
J.P. Morgan Asset Management
American Financial Systems, Inc.
IPX Retirement
Wells Fargo Advisors

Question Title

* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
J.P. Morgan Asset Management
ADP Retirement Services
Schneider Downs Wealth Management Advisors, LP
Charles Schwab & Co.
Equitable
NWPS
Corebridge Financial
Vestwell
Transamerica
American Funds
T. Rowe Price
Securian Retirement
Alliance Benefit Group National
Voya Financial Inc.
Newport Group
IRALOGIX, Inc
Entrust Group, The
Nationwide Financial
Mutual of Omaha Retirement Services
Mutual of America Financial Group
401GO, Inc.
Principal Financial Group
Touchstone Retirement Group
John Hancock Retirement Plan Services
Paychex, Inc.
Alerus Retirement and Benefits
Human Interest
North American KTRADE Alliance
July Business Services
Ubiquity Retirement + Savings
Ascensus, LLC
Pentegra Retirement Services
American Financial Systems, Inc.
Hebets Company, The
Slavic401k
NestEggs Retirement Plan Services, Inc.
CUNA Mutual Retirement Solutions
IPX Retirement
Wells Fargo Advisors
Ameritas
Schwab Retirement Plan Services
PAi
TIAA-CREF
Standard, The
Empower
BPAS
Fidelity Investments
Lincoln Financial Group
American Trust Retirement
PCS Retirement

Question Title

* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Equitable
American Trust Retirement
Mutual of Omaha Retirement Services
Slavic401k
North American KTRADE Alliance
Ascensus, LLC
Hebets Company, The
Alerus Retirement and Benefits
401GO, Inc.
Alliance Benefit Group National
American Funds
CUNA Mutual Retirement Solutions
NestEggs Retirement Plan Services, Inc.
TIAA-CREF
Corebridge Financial
Mutual of America Financial Group
Entrust Group, The
Fidelity Investments
Schwab Retirement Plan Services
BPAS
ADP Retirement Services
T. Rowe Price
J.P. Morgan Asset Management
American Financial Systems, Inc.
Standard, The
Ameritas
Securian Retirement
Vestwell
Human Interest
Voya Financial Inc.
Principal Financial Group
Paychex, Inc.
John Hancock Retirement Plan Services
July Business Services
Transamerica
IPX Retirement
Newport Group
IRALOGIX, Inc
Nationwide Financial
Lincoln Financial Group
Wells Fargo Advisors
Touchstone Retirement Group
Charles Schwab & Co.
Empower
Pentegra Retirement Services
NWPS
Ubiquity Retirement + Savings
PAi
PCS Retirement
Schneider Downs Wealth Management Advisors, LP

Question Title

* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
IRALOGIX, Inc
Corebridge Financial
Hebets Company, The
Ubiquity Retirement + Savings
Vestwell
Entrust Group, The
Transamerica
ADP Retirement Services
Paychex, Inc.
Schwab Retirement Plan Services
NestEggs Retirement Plan Services, Inc.
Mutual of America Financial Group
Nationwide Financial
American Trust Retirement
Standard, The
Alerus Retirement and Benefits
IPX Retirement
Securian Retirement
BPAS
J.P. Morgan Asset Management
Fidelity Investments
Wells Fargo Advisors
American Funds
Lincoln Financial Group
TIAA-CREF
John Hancock Retirement Plan Services
PAi
Mutual of Omaha Retirement Services
Charles Schwab & Co.
401GO, Inc.
Ameritas
Equitable
Empower
Alliance Benefit Group National
T. Rowe Price
PCS Retirement
Principal Financial Group
Human Interest
Ascensus, LLC
Pentegra Retirement Services
North American KTRADE Alliance
Newport Group
Touchstone Retirement Group
CUNA Mutual Retirement Solutions
July Business Services
Schneider Downs Wealth Management Advisors, LP
American Financial Systems, Inc.
Slavic401k
Voya Financial Inc.
NWPS

Question Title

* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Voya Financial Inc.
Charles Schwab & Co.
Paychex, Inc.
Entrust Group, The
Fidelity Investments
Alerus Retirement and Benefits
NestEggs Retirement Plan Services, Inc.
BPAS
North American KTRADE Alliance
Schneider Downs Wealth Management Advisors, LP
Touchstone Retirement Group
401GO, Inc.
American Financial Systems, Inc.
Schwab Retirement Plan Services
Alliance Benefit Group National
John Hancock Retirement Plan Services
Principal Financial Group
American Trust Retirement
Vestwell
T. Rowe Price
IRALOGIX, Inc
IPX Retirement
Equitable
Ameritas
July Business Services
ADP Retirement Services
TIAA-CREF
Securian Retirement
Corebridge Financial
Standard, The
Slavic401k
J.P. Morgan Asset Management
Pentegra Retirement Services
Ascensus, LLC
PCS Retirement
PAi
Empower
Newport Group
Hebets Company, The
Mutual of America Financial Group
Transamerica
Lincoln Financial Group
Ubiquity Retirement + Savings
CUNA Mutual Retirement Solutions
Human Interest
Wells Fargo Advisors
NWPS
Mutual of Omaha Retirement Services
American Funds
Nationwide Financial

Question Title

* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Voya Financial Inc.
NestEggs Retirement Plan Services, Inc.
Newport Group
Ubiquity Retirement + Savings
BPAS
Empower
401GO, Inc.
Ascensus, LLC
T. Rowe Price
TIAA-CREF
Mutual of America Financial Group
IRALOGIX, Inc
Fidelity Investments
North American KTRADE Alliance
Schneider Downs Wealth Management Advisors, LP
Pentegra Retirement Services
Nationwide Financial
Transamerica
American Financial Systems, Inc.
July Business Services
Hebets Company, The
NWPS
Alliance Benefit Group National
Corebridge Financial
John Hancock Retirement Plan Services
Charles Schwab & Co.
ADP Retirement Services
IPX Retirement
Paychex, Inc.
Securian Retirement
Alerus Retirement and Benefits
Equitable
J.P. Morgan Asset Management
Touchstone Retirement Group
Vestwell
Wells Fargo Advisors
Principal Financial Group
Lincoln Financial Group
Entrust Group, The
Standard, The
Ameritas
Human Interest
CUNA Mutual Retirement Solutions
American Funds
Slavic401k
Mutual of Omaha Retirement Services
PAi
Schwab Retirement Plan Services
PCS Retirement
American Trust Retirement

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Lincoln Financial Group
Ubiquity Retirement + Savings
Paychex, Inc.
Mutual of Omaha Retirement Services
Touchstone Retirement Group
PAi
NWPS
IPX Retirement
ADP Retirement Services
Human Interest
Entrust Group, The
NestEggs Retirement Plan Services, Inc.
Standard, The
Wells Fargo Advisors
PCS Retirement
Alliance Benefit Group National
Corebridge Financial
Schneider Downs Wealth Management Advisors, LP
TIAA-CREF
Newport Group
J.P. Morgan Asset Management
Ascensus, LLC
Alerus Retirement and Benefits
Empower
Hebets Company, The
American Trust Retirement
Vestwell
401GO, Inc.
IRALOGIX, Inc
American Funds
Pentegra Retirement Services
CUNA Mutual Retirement Solutions
Nationwide Financial
Transamerica
Mutual of America Financial Group
Principal Financial Group
T. Rowe Price
Schwab Retirement Plan Services
Slavic401k
Securian Retirement
North American KTRADE Alliance
American Financial Systems, Inc.
July Business Services
Charles Schwab & Co.
Equitable
Fidelity Investments
Ameritas
John Hancock Retirement Plan Services
BPAS
Voya Financial Inc.

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