Maitland Town Hall - user survey

Maitland Town Hall is a state heritage listed building and considered a regional civic and cultural hub for the City of Maitland. The Town Hall and adjacent meeting rooms are used by a wide range of groups throughout the year for a variety of purposes including performances and rehearsals, meetings, functions and major events.

To protect the rich history of this important civic space and to ensure we are adequately planning for the future, Council is working on a business plan. The plan aims to guide future works at the Town Hall and will consider community needs and aspirations, management options and operational factors such as revenue and expenditure.

We have prepared a short survey to help inform the development of the business plan. We want to better understand community aspirations, priorities and future requirements for the Town Hall. What do you think of the current facility and what could it be?

The survey is for anyone that uses, or would like to use the Town Hall (whether that be just the main auditorium or the meeting room spaces).

The survey will be open until Monday 29 February 2016. If you have any difficulties completing the survey, contact Kate Harris, Maitland City Council Recreation Planning Coordinator on ph. 02 4934 9717.

Hard copies are also available at Council’s Administration Building, located at 285-287 High Street Maitland as well as Council’s Libraries. Hard copies of the survey can be returned in person to the Council Administration Building at 285-287, High Street, Maitland or via post to PO Box 220, Maitland, 2320.

Please encourage your friends and colleagues to complete the survey.

Thank-you for completing this survey. Your information is important to the project and we appreciate your time.

In line with Council’s Privacy Policy any personal information provided in this survey will not be passed on to any other parties.

Question Title

* 1. Are you completing this survey on behalf of a group or organisation?

Yes

Question Title

* 2. If you are answering on behalf of a group, organisation or business, what is the name of your group?

Name of your group/organisation/business

Your role with the organisation

Question Title

* 3. Which rooms or spaces do you usually use at the Maitland Town Hall?

Maitland Room (near the front of the building)

Paterson Room

Heritage Room (adjacent to the Maitland Room)

Auditorium

Bar

Supper Room

Kitchen

Stage

Change Rooms

Question Title

* 4. Why do you or your group usually book or attend the Maitland Town Hall?

	Book	Attend (an event or activity)
Training	Training Book	Training Attend (an event or activity)
Rehearsal	Rehearsal Book	Rehearsal Attend (an event or activity)
Meetings	Meetings Book	Meetings Attend (an event or activity)
Performing Arts	Performing Arts Book	Performing Arts Attend (an event or activity)
Dance school performance or rehearsal	Dance school performance or rehearsal Book	Dance school performance or rehearsal Attend (an event or activity)
Social event (eg. Wedding, party, dinner dance)	Social event (eg. Wedding, party, dinner dance) Book	Social event (eg. Wedding, party, dinner dance) Attend (an event or activity)
Seminar, conference or expo	Seminar, conference or expo Book	Seminar, conference or expo Attend (an event or activity)
Community or sporting event	Community or sporting event Book	Community or sporting event Attend (an event or activity)

Question Title

* 5. How often, on average, do you or your group use or attend the Maitland Town Hall?

At least once a week

Once a fortnight

Once a month

For special events

I haven't used the Town Hall

Other? (eg. Multi-day booking for performance) Write it here.

Question Title

* 6. Thinking about the main auditorium, how would you rate the following aspects? Where 1 = poor and 5 = excellent

	(poor) 1	2	3	4	(excellent) 5	n/a
Administration/management (keys, access, booking process)	Administration/management (keys, access, booking process) (poor) 1	Administration/management (keys, access, booking process) 2	Administration/management (keys, access, booking process) 3	Administration/management (keys, access, booking process) 4	Administration/management (keys, access, booking process) (excellent) 5	Administration/management (keys, access, booking process) n/a
Accessibility in and around the main auditorium	Accessibility in and around the main auditorium (poor) 1	Accessibility in and around the main auditorium 2	Accessibility in and around the main auditorium 3	Accessibility in and around the main auditorium 4	Accessibility in and around the main auditorium (excellent) 5	Accessibility in and around the main auditorium n/a
Comfort	Comfort (poor) 1	Comfort 2	Comfort 3	Comfort 4	Comfort (excellent) 5	Comfort n/a
Appearance	Appearance (poor) 1	Appearance 2	Appearance 3	Appearance 4	Appearance (excellent) 5	Appearance n/a
Technical equipment (audio, sound, IT)	Technical equipment (audio, sound, IT) (poor) 1	Technical equipment (audio, sound, IT) 2	Technical equipment (audio, sound, IT) 3	Technical equipment (audio, sound, IT) 4	Technical equipment (audio, sound, IT) (excellent) 5	Technical equipment (audio, sound, IT) n/a
Carpark	Carpark (poor) 1	Carpark 2	Carpark 3	Carpark 4	Carpark (excellent) 5	Carpark n/a
Kitchen	Kitchen (poor) 1	Kitchen 2	Kitchen 3	Kitchen 4	Kitchen (excellent) 5	Kitchen n/a
Bathrooms	Bathrooms (poor) 1	Bathrooms 2	Bathrooms 3	Bathrooms 4	Bathrooms (excellent) 5	Bathrooms n/a
Change rooms and backstage area	Change rooms and backstage area (poor) 1	Change rooms and backstage area 2	Change rooms and backstage area 3	Change rooms and backstage area 4	Change rooms and backstage area (excellent) 5	Change rooms and backstage area n/a
Hire fees	Hire fees (poor) 1	Hire fees 2	Hire fees 3	Hire fees 4	Hire fees (excellent) 5	Hire fees n/a
Room size	Room size (poor) 1	Room size 2	Room size 3	Room size 4	Room size (excellent) 5	Room size n/a
Availability of space	Availability of space (poor) 1	Availability of space 2	Availability of space 3	Availability of space 4	Availability of space (excellent) 5	Availability of space n/a

Please tell us if there are other aspects of the main auditorium that you would like to comment on.

Question Title

* 7. Thinking about the meeting rooms, how would you rate the following aspects? Where 1 = poor and 5 = excellent

	(poor) 1	2	3	4	(excellent) 5	n/a
Administration/management (keys, access, booking process)	Administration/management (keys, access, booking process) (poor) 1	Administration/management (keys, access, booking process) 2	Administration/management (keys, access, booking process) 3	Administration/management (keys, access, booking process) 4	Administration/management (keys, access, booking process) (excellent) 5	Administration/management (keys, access, booking process) n/a
Accessibility in and around the Meeting rooms	Accessibility in and around the Meeting rooms (poor) 1	Accessibility in and around the Meeting rooms 2	Accessibility in and around the Meeting rooms 3	Accessibility in and around the Meeting rooms 4	Accessibility in and around the Meeting rooms (excellent) 5	Accessibility in and around the Meeting rooms n/a
Comfort	Comfort (poor) 1	Comfort 2	Comfort 3	Comfort 4	Comfort (excellent) 5	Comfort n/a
Appearance	Appearance (poor) 1	Appearance 2	Appearance 3	Appearance 4	Appearance (excellent) 5	Appearance n/a
Technical equipment (audio, sound, IT)	Technical equipment (audio, sound, IT) (poor) 1	Technical equipment (audio, sound, IT) 2	Technical equipment (audio, sound, IT) 3	Technical equipment (audio, sound, IT) 4	Technical equipment (audio, sound, IT) (excellent) 5	Technical equipment (audio, sound, IT) n/a
Carpark	Carpark (poor) 1	Carpark 2	Carpark 3	Carpark 4	Carpark (excellent) 5	Carpark n/a
Kitchen	Kitchen (poor) 1	Kitchen 2	Kitchen 3	Kitchen 4	Kitchen (excellent) 5	Kitchen n/a
Bathrooms	Bathrooms (poor) 1	Bathrooms 2	Bathrooms 3	Bathrooms 4	Bathrooms (excellent) 5	Bathrooms n/a
Change rooms and backstage area	Change rooms and backstage area (poor) 1	Change rooms and backstage area 2	Change rooms and backstage area 3	Change rooms and backstage area 4	Change rooms and backstage area (excellent) 5	Change rooms and backstage area n/a
Hire fees	Hire fees (poor) 1	Hire fees 2	Hire fees 3	Hire fees 4	Hire fees (excellent) 5	Hire fees n/a
Room size	Room size (poor) 1	Room size 2	Room size 3	Room size 4	Room size (excellent) 5	Room size n/a
Availability of space	Availability of space (poor) 1	Availability of space 2	Availability of space 3	Availability of space 4	Availability of space (excellent) 5	Availability of space n/a

Please tell us if there are other aspects of the meeting rooms that you would like to comment on.

Question Title

* 8. What would encourage you to use the auditorium and/or its meeting rooms, more often?

	Auditorium	Meeting Rooms	Auditorium & Meeting Rooms
More availability at the times I want to book/use it	More availability at the times I want to book/use it Auditorium	More availability at the times I want to book/use it Meeting Rooms	More availability at the times I want to book/use it Auditorium & Meeting Rooms
There are activities there that I want to attend	There are activities there that I want to attend Auditorium	There are activities there that I want to attend Meeting Rooms	There are activities there that I want to attend Auditorium & Meeting Rooms
Improved change rooms/backstage area	Improved change rooms/backstage area Auditorium	Improved change rooms/backstage area Meeting Rooms	Improved change rooms/backstage area Auditorium & Meeting Rooms
More comfortable seating	More comfortable seating Auditorium	More comfortable seating Meeting Rooms	More comfortable seating Auditorium & Meeting Rooms
Better heating and/or cooling	Better heating and/or cooling Auditorium	Better heating and/or cooling Meeting Rooms	Better heating and/or cooling Auditorium & Meeting Rooms
Better disabled/all abilities access	Better disabled/all abilities access Auditorium	Better disabled/all abilities access Meeting Rooms	Better disabled/all abilities access Auditorium & Meeting Rooms
Affordable hire fees	Affordable hire fees Auditorium	Affordable hire fees Meeting Rooms	Affordable hire fees Auditorium & Meeting Rooms
Better technical equipment	Better technical equipment Auditorium	Better technical equipment Meeting Rooms	Better technical equipment Auditorium & Meeting Rooms
Easy access to public transport	Easy access to public transport Auditorium	Easy access to public transport Meeting Rooms	Easy access to public transport Auditorium & Meeting Rooms
Nothing	Nothing Auditorium	Nothing Meeting Rooms	Nothing Auditorium & Meeting Rooms

Other? Write it here.