Research.net Powered Online Survey

Insurance Business is spotlighting the leading claims providers in Australia and New Zealand.

Winners will be evaluated based on factors such as speed, customer service, and more.

Please take a moment to complete the survey — responses will remain strictly confidential.

The survey closes on Friday, 14 March.

The winners will be revealed on the website this June.

If you have any questions, please email cristina.zaragoza@keymedia.com

Question Title

* Please enter your email address (this will not be published or shared with any third party)

Question Title

* Which of the following best describes your current role?

Claims handler

Insurance broker

Authorized representative

Other (please specify)

Question Title

* In which of the following areas do you sell insurance? (Select all that apply)

Health insurance

Life insurance

Home insurance

Car insurance

Fleet insurance

Property and casualty insurance

Workers' compensation insurance

Travel insurance

Other (please specify)

Question Title

* Which of the following components of the insurance claims process are most important when assessing a claims service provider? (Select up to two)

Ease of uploading documents and navigating websites

Timeliness of responses and payments

Demonstration of expertise

Transparency and client service

Handling of adjustment process

Other (please specify)