Labor Market Customer Satisfaction Survey

Website Questions

Thank you for agreeing to share your opinions about the Labor Market Information (LMI) section of the Maryland Department of Labor website. The survey will take a few minutes of your time and the feedback will be used to improve our website.

Question Title

* 1. How often do you use our website?

First time user

Daily

Weekly

Monthly

Annually

First time user

Daily

Weekly

Monthly

Annually

Question Title

* 2. In thinking about your most recent experience with our website, how would you rate your overall satisfaction?

Extremely Satisfied

Very Satisfied

Somewhat Satisfied

Unsatisfied

Very Unsatisfied

Question Title

* 3. Did you find what you were looking for?

If No (please specify)

Question Title

* 4. Please take a moment to rate the Content, Design, and Ease of Navigation of the Labor Market website.

	Exceptional	Above Expectations	Meets Expectations	Below Expectations	Poor / Unacceptable
Content	Content Exceptional	Content Above Expectations	Content Meets Expectations	Content Below Expectations	Content Poor / Unacceptable
Design	Design Exceptional	Design Above Expectations	Design Meets Expectations	Design Below Expectations	Design Poor / Unacceptable
Ease of Navigation	Ease of Navigation Exceptional	Ease of Navigation Above Expectations	Ease of Navigation Meets Expectations	Ease of Navigation Below Expectations	Ease of Navigation Poor / Unacceptable

Question Title

* 5. Based on your experience using the website, how likely are you to use it again?

Definitely will

Probably will

Not Sure

Probably will not

Definitely will not

Question Title

* 6. Based on you experience using the website, would you recommend it to a friend or colleague?

Definitley will

Probably will

Not Sure

Probably will not

Definitely will not

Labor Market Customer Satisfaction Survey

Website Questions

Question Title

* 1. How often do you use our website?

Question Title

* 2. In thinking about your most recent experience with our website, how would you rate your overall satisfaction?

Question Title

* 3. Did you find what you were looking for?

Question Title

* 4. Please take a moment to rate the Content, Design, and Ease of Navigation of the Labor Market website.

Question Title

* 5. Based on your experience using the website, how likely are you to use it again?

Question Title

* 6. Based on you experience using the website, would you recommend it to a friend or colleague?

Question Title

* 7. Please tell us a little about yourself by selecting the category that applies to you.

Question Title

* 8. Would you like to mention anything specific about your experience using our website?