The Pledge - December 2024 Question Title * 1. Please enter your information below: First Name Last Name Employee ID (EIN) Store # Question Title * 2. What does E.V.A. stand for in preventing shoplifting? Evaluate, Verify, Assist Eyes, Voice, Approach Engage, Verify, Address Eyes, Verify, Action Question Title * 3. What is a common suspicious shopping behavior? Avoiding other teammates Paying more attention to teammates than merchandise Creating distractions All of the above Question Title * 4. Why do shoplifters hate attention? They know where everything is Most shoplifters are introverts It increases the risk of getting caught They have low self-esteem Question Title * 5. How should you react if you witness a suspicious customer? Use all your senses to provide attentive service Ignore them Stare at them Tell other teammates Done