Etex digital team is currently running a survey, questioning customers what brings them to our various online channels. At the same time, we are also curious as to what Etex employees think are the most important online tasks of our customers.
In the customer survey, we distinguish between ‘non-trading’ and ‘trading’ customers.
You will have to put yourself in the shoes of BOTH groups. First you will first be asked what you think ‘non-trading’ customers consider most important in their interaction with us online. Next you will get the same question for ‘trading’ customers.
