Fleet Maintenance 2024 Management Survey Question Title * 1. How many vehicles are in your fleet? 10 or fewer 11-50 51-100 101-500 501-999 1,000+ N/A Question Title * 2. Which category best describes your job title? CEO/President/Owner Executive Management/Director Maintenance management Fleet management Supervisor/Lead technician Other Question Title * 3. Describe your business: Independent Repair Shop/Contract Maintenance For-Hire Carrier Retail/Wholesale Delivery Municipal/Government/Public Safety Construction/Mining Bus/Mass transit Refuse/Recycling Other Question Title * 4. How do you primarily perform most of your maintenance? In-house Outsourced About an even mix N/A Question Title * 5. How many bays do you have total? 1-4 5-10 11-20 21+ N/A Question Title * 6. How many technicians do you employ? 1-10 11-20 21-50 51-100 101-500 501+ N/A Question Title * 7. What do you consider the most important factor in selecting tires? Performance Total cost of ownership Durability Initial cost Relationship with distributor/availability Question Title * 8. Do you use retreads? Yes No Question Title * 9. What tire monitoring/technology does your fleet implement? Check all that apply. Tire pressure monitoring systems Automatic tire inflation systems Digital tire gauges Rollover devices None Question Title * 10. Are early tire replacements/blowouts an issue with your fleet? Yes No They were until we started tracking and preventing them We don’t track this data N/A Question Title * 11. What types of brakes do you spec on your vehicles? Air disc brakes Drum brakes Mix of both N/A Question Title * 12. What type of brakes on your trailers? Air disc brakes Drum Mix of both N/A Question Title * 13. Have you switched oil brands in the last three years? Yes No N/A Question Title * 14. How do you select what type of oil to use? Mileage/oil change intervals Cost Performance Efficiency Reputation/word of mouth N/A Question Title * 15. How do you plan oil change intervals? OEM recommendations Synced with other preventive maintenance Oil sampling We perform early and often N/A Question Title * 16. What alt-fuels are you using/considering using in the next three years? [Check all] Renewable diesel Biodiesel CNG/RNG Battery-electric Hydrogen Propane Hybrid N/A Question Title * 17. How do you record vital data, such as work orders or DVIRs? Paper Digital N/A Question Title * 18. Do you track hard braking events/harsh accelerations? Yes No N/A Question Title * 19. Do you employ dash cams? Yes (inward and forward-facing) Forward facing only No N/A Question Title * 20. What type advanced of advanced driver assistance systems are on your equipment? [Check all that apply] Automatic braking/collision mitigation Lane keep assist Blindspot detection Adaptive cruise control Other None Question Title * 21. What areas on the vehicle present the most difficult/costly maintenance challenge right now? Engine/aftertreatment Electrical systems/wiring Diagnostics Suspensions/steering/alignments Wheel-ends/Tires Question Title * 22. Do you offer technician training at least once a month? Yes No N/A Question Title * 23. What kind of training methods do you use? Check all that apply. In-person presentations/classes from OEMs Video/Virtual training Self-paced online training modules Hands-on Coaching/on-the-job mentoring N/A Question Title * 24. What maintenance management issues most affect your business right now? (Check two) Technician hiring/retention Emissions regulations DOT inspections/CSA scores Supply chain/parts shortages and delays Diagnostic/repair efficiency N/A Question Title * 25. How do you compensate technicians? Flat rate Hourly Salary N/A Question Title * 26. Do you offer performance incentives/bonuses? Yes No N/A Question Title * 27. What's one topic you'd like Fleet Maintenance to cover more of in 2025? Question Title * 28. What is your email? [We will only use this for the Amazon gift card drawing.] Done