Fleet Maintenance 2024 Management Survey
1.
How many vehicles are in your fleet?
10 or fewer
11-50
51-100
101-500
501-999
1,000+
N/A
2.
Which category best describes your job title?
CEO/President/Owner
Executive Management/Director
Maintenance management
Fleet management
Supervisor/Lead technician
Other
3.
Describe your business:
Independent Repair Shop/Contract Maintenance
For-Hire Carrier
Retail/Wholesale Delivery
Municipal/Government/Public Safety
Construction/Mining
Bus/Mass transit
Refuse/Recycling
Other
4.
How do you primarily perform most of your maintenance?
In-house
Outsourced
About an even mix
N/A
5.
How many bays do you have total?
1-4
5-10
11-20
21+
N/A
6.
How many technicians do you employ?
1-10
11-20
21-50
51-100
101-500
501+
N/A
7.
What do you consider the most important factor in selecting tires?
Performance
Total cost of ownership
Durability
Initial cost
Relationship with distributor/availability
8.
Do you use retreads?
Yes
No
9.
What tire monitoring/technology does your fleet implement? Check all that apply.
Tire pressure monitoring systems
Automatic tire inflation systems
Digital tire gauges
Rollover devices
None
10.
Are early tire replacements/blowouts an issue with your fleet?
Yes
No
They were until we started tracking and preventing them
We don’t track this data
N/A
11.
What types of brakes do you spec on your vehicles?
Air disc brakes
Drum brakes
Mix of both
N/A
12.
What type of brakes on your trailers?
Air disc brakes
Drum
Mix of both
N/A
13.
Have you switched oil brands in the last three years?
Yes
No
N/A
14.
How do you select what type of oil to use?
Mileage/oil change intervals
Cost
Performance
Efficiency
Reputation/word of mouth
N/A
15.
How do you plan oil change intervals?
OEM recommendations
Synced with other preventive maintenance
Oil sampling
We perform early and often
N/A
16.
What alt-fuels are you using/considering using in the next three years? [Check all]
Renewable diesel
Biodiesel
CNG/RNG
Battery-electric
Hydrogen
Propane
Hybrid
N/A
17.
How do you record vital data, such as work orders or DVIRs?
Paper
Digital
N/A
18.
Do you track hard braking events/harsh accelerations?
Yes
No
N/A
19.
Do you employ dash cams?
Yes (inward and forward-facing)
Forward facing only
No
N/A
20.
What type advanced of advanced driver assistance systems are on your equipment? [Check all that apply]
Automatic braking/collision mitigation
Lane keep assist
Blindspot detection
Adaptive cruise control
Other
None
21.
What areas on the vehicle present the most difficult/costly maintenance challenge right now?
Engine/aftertreatment
Electrical systems/wiring
Diagnostics
Suspensions/steering/alignments
Wheel-ends/Tires
22.
Do you offer technician training at least once a month?
Yes
No
N/A
23.
What kind of training methods do you use? Check all that apply.
In-person presentations/classes from OEMs
Video/Virtual training
Self-paced online training modules
Hands-on
Coaching/on-the-job mentoring
N/A
24.
What maintenance management issues most affect your business right now? (Check two)
Technician hiring/retention
Emissions regulations
DOT inspections/CSA scores
Supply chain/parts shortages and delays
Diagnostic/repair efficiency
N/A
25.
How do you compensate technicians?
Flat rate
Hourly
Salary
N/A
26.
Do you offer performance incentives/bonuses?
Yes
No
N/A
27.
What's one topic you'd like Fleet Maintenance to cover more of in 2025?
28.
What is your email? [We will only use this for the Amazon gift card drawing.]