Help Us Improve Building Control Services

We are exploring what works and what doesn’t work in the existing system for Local Authority Building control services and how we might improve services in this area. If you have used a Local Authority Building Control service or plan to in the future – we would welcome your feedback on your experiences. This will help us understand where issues may lie and inform our best future direction.

The survey should take no longer than five minutes to complete and your responses will be confidential. Response data may be shared with Marvell Consulting who will be doing data analysis for this programme.

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* 1. How do you rate your knowledge of Building Control generally?

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* 2. In what borough did you submit your building control application

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* 3. Did you submit your Building Control application as an...

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* 4. How long ago did you submit your application

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* 5. How did you make your application?

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* 6. How long did it take you to submit your application?

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* 7. Please let us know of any comments you have on the length of time it took to submit your application?

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* 8. How satisfied or dissatisfied were you with the process of submitting the application?

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* 9. Is there anything you want to add about why you gave this rating?

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* 10. Did you use any guidance to help submit your application?

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