Maximizing Incident Investigations to Prevent Recurrence Week 2 Quiz

Question Title

* 1. Participant Information
(Please Enter the same info used during registration for grading purpose)

Name

Company

Email Address

Question Title

* 2. Which of the following investigating factors about an injured employee should be considered while conducting an investigation? (Select all that apply)

The number of hours or shifts the employee has been working

The employee's negligence in his/her duties

Current or past medical illness and/or medications

None of the Above

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* 3. Companies should have an incident investigation process to ensure that:

All incidents (including near misses) are investigated

Corrective actions are tracked until they are completed

Trends are reviewed, gaps are identified and improvement plans are developed to prevent future occurrences

All the above

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* 4. Successful recommendations should be directly tied to causal factors and underlying root causes.

True

False

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* 5. A detailed analysis of an incident will normally reveal:

Apparent causes and Root causes

What, where, when

Direct causes and Immediate causes

Immediate causes and Root causes

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* 6. The recurrence of incidents of a particular type or those with common causes shows :

The need of more warning and hazard signs in that area

Areas needing special incident prevention emphasis

Carelessness of the operators or personnel in that area

None of the above

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* 7. What is a characteristic of an effective incident investigation program?

Surface causes are corrected on the spot

They usually result in some form of discipline

Only third-party investigators are used

The focus is on determining liability

Scenario Based Questions

Scenario:
Joe is operating a conveyor system upon which product is placed after packing and preparing for shipment. His job is to make sure the conveyor is operating and carries enough product so that fork truck drivers have a continual flow to fill trailers.

He has a backup in the system and goes to investigate, and finds some shrink wrap has wound around a gear on the conveyor. This causes the pallet to be off center, and a jam occurs. He pushes the pallet of boxes to release the jam (while standing on the edge of the conveyor). The jam is released, and several pallets of product move and impact Joe. He subsequently falls off the conveyor.

Result of the incident:
Joe suffers a contusion on his left temple from an upright post, scrapes his left knee and wrenches his back. He is currently out of work.

Investigation
Time of the Incident: 3:00 PM (shift ends at 4:30 PM)

There are three employees who work in the department and were present at the time of the incident the following statements were made by the employees during the interview:

Employee 1: ‘He was stressed because several trucks were waiting for product’
Employee 2: ’Jams happen a lot there, something always catches, but maintenance cannot seem to find anything’
Employee 3: ‘I have seen Joe clear jams like that before’

Facts Gathered:

Temporary employee that works with Joe was not in that day

Joe’s supervisor, the warehouse manager: ‘Maintenance has made a tool to push jams out so that employees do not have to climb on the conveyor, apparently Joe did not use it.'

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* 8. Which of the following is a direct cause of the incident in the above scenario?

Shrink wrap

Boxes Lurched

Low Staffing

None of the above

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* 9. Which of the following is a secondary cause of the incident in the above scenario?

Gear Jam

Rushing through the job

Manual Pushing

None of the above

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* 10. What is/are the root cause(s) of the incident in the above scenario? (Select all that apply)

Lack of Maintenance

Enforcement of tool use

Management Flaw

Improper Machine Design

Maximizing Incident Investigations to Prevent Recurrence Week 2 Quiz

Question Title

* 1. Participant Information (Please Enter the same info used during registration for grading purpose)

Question Title

* 2. Which of the following investigating factors about an injured employee should be considered while conducting an investigation? (Select all that apply)

Question Title

* 3. Companies should have an incident investigation process to ensure that:

Question Title

* 4. Successful recommendations should be directly tied to causal factors and underlying root causes.

Question Title

* 5. A detailed analysis of an incident will normally reveal:

Question Title

* 6. The recurrence of incidents of a particular type or those with common causes shows :

Question Title

* 7. What is a characteristic of an effective incident investigation program?

Question Title

* 8. Which of the following is a direct cause of the incident in the above scenario?

Question Title

* 9. Which of the following is a secondary cause of the incident in the above scenario?

Question Title

* 10. What is/are the root cause(s) of the incident in the above scenario? (Select all that apply)

Question Title

* 11. Please provide any feedback you have here.

* 1. Participant Information
(Please Enter the same info used during registration for grading purpose)