Law Society of South Africa service review.

How well does the Law Society of South Africa serve you?

Please take a few minutes to choose answers to 14 simple question about your perceptions and experience of the Law Society of South Africa. We'll use your anonymous opinions to help us to improve how we support you into the future.

Thank you for helping us to help you. Your time and views are greatly appreciated.

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* 1. Do you understand the difference between role of the LPC (Legal Practice Council) and the Law Society of South Africa?

Yes

If you answered yes, please describe the roles as you understand them.

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* 2. Without thinking or evaluating, please write here any words that immediately come to mind when you think of the Law Society of South Africa?

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* 3. When you think of the Law Society of South Africa, what other brands or services come to mind?

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* 4. How well do you understand what the purpose of the Law Society of South Africa is?

Not at all

Very little

Somewhat

Quite a lot

Fully

Please add any comments to describe your understanding of what the Law Society of South Africa does.

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* 5. Do you know who funds the Law Society of South Africa?

Yes

If you answered yes, please indicate who funds the Law Society of South Africa here.

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* 6. How often do you use the Law Society of South Africa's services?

Frequently

Often

Sometimes

Seldom

Never

Please comment to indicate which Law Society of South Africa services you have used in the past 6 months.

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* 7. In your opinion, what does the Law Society of South Africa do well?

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* 8. In your opinion, what does the Law Society of South Africa not do well?

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* 9. Regardless of whether you have used a Law Society of South Africa service or not, how many times might have you had a reason to use any Law Society support or service in the past six months?

Never

Seldom

Sometimes

Often

Don't know

Add a comment to indicate why you might have needed the services or support of the Law Society of South Africa.

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* 10. If you have engaged with a Law Society of South Africa service recently, please rank your experience of the service you received.

Excellent

Good

Adequate

Poor

Exceptionally poor

Haven't used a service

Please indicate the service you've used that is influencing this answer.

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* 11. If you have not engaged with the Law Society of South Africa or used any Law Society services over the past six months, please indicate why not?

Don't know about them

Services not needed

Don't know about their services

Don't trust their services

I'm not a member

Not interested

Use better service providers.

Had a poor experience.

Too hard to work with

Don't know how to contact/engage.

Not in my area.

Services too expensive.

Please enter any other reasons here. Or add any comments to clarify your answer.

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* 12. In your opinion, what are the most important things a Law Society should do to support its members?

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* 13. How likely is it that you would recommend the Law Society of South Africa to a friend or colleague?

Not at all likely

Extremely likely

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* 14. Please suggest any other ways the Law Society of South Africa could serve or support you better?

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50% of survey complete.