NJ TRANSIT's BUS Customer Satisfaction Survey - Fall 2024

Welcome to NJ TRANSIT’s BUS Customer Satisfaction Survey - Fall 2024!

Please take some time to tell us about your travel experience on NJ TRANSIT. Your opinion makes a difference to help us improve NJ TRANSIT. Even if you are a visitor to the NJ/NY metropolitan region, your feedback is very important to us.

The survey can be completed on a desktop, laptop, tablet, or smart phone. If you complete the survey and provide your contact information, you will be entered into a drawing for either a monthly pass or a $100 gift card. In addition, you will earn 250 NJT Rewards points! More details at the end of the survey.

Thank you for your participation!

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* 1. Where do you typically begin your first NJ TRANSIT BUS trip of the day?

Home

Work

School

Other

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* 2. What is the zip code of that location?

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* 3. What is the bus route number of the bus you ride most frequently?

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* 4. What is the bus stop number for the stop where you first board a NJ TRANSIT bus? The bus stop number is a five digit number and can be found on the bus stop sign as shown in the photo below circled in red. Leave blank if you do not know the bus stop number.