Customer Satisfaction Survey Listening to customers has always been important to us. Your feedback will help us better serve people like you! Question Title * 1. How long have you been using BHIM? Less than six months Six months to a year 1 - 2 years More than 2 years Do not use frequently Question Title * 2. How would you rate your experience of transacting through BHIM? Excellent Above average Average Below average Poor Question Title * 3. How responsive have we been to your questions or concerns? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Not applicable Question Title * 4. Overall, how satisfied are you with BHIM app? Extremely satisfied Very satisfied Somewhat satisfied Not so satisfied Not satisfied at all Question Title * 5. How likely are you to use BHIM more frequently? Extremely likely Very likely Somewhat likely Not so likely Not at all likely Question Title * 6. Are you aware about BHIM cash back scheme Yes No Question Title * 7. Have you availed any BHIM UPI offers? Yes I am aware about the BHIM UPI offers but not availed yet Not aware about BHIM UPI offers Question Title * 8. Do you have any other suggestions, questions, or concerns? Page1 / 1 100% of survey complete. Done
