NJ TRANSIT's ACCESS LINK Customer Satisfaction Survey - Fall 2024

Welcome to NJ TRANSIT’s ACCESS LINK Customer Satisfaction Survey - Fall 2024!

Please take some time to tell us about your travel experience on NJ TRANSIT. Your opinion makes a difference to help us improve NJ TRANSIT. Even if you are a visitor to the NJ/NY metropolitan region, your feedback is very important to us.

The survey can be completed on a desktop, laptop, tablet, or smart phone. If you complete the survey and provide your contact information, you will be entered into a drawing for a $100 gift card. In addition, you will earn 250 NJT Rewards points! More details at the end of the survey.

Thank you for your participation!

Question Title

* 1. Where do you typically begin your first Access Link trip of the day?

Home

Work

School

Other

Question Title

* 2. What is the zip code of that location?

Question Title

* 3. In what Access Link Region/County do you most frequently travel?

Region 2: Counties of Burlington, Camden, Cumberland, Gloucester and Salem

Region 3: Counties of Atlantic, Cape May and southern Ocean

Region 4: Counties of Mercer, Monmouth, Middlesex and northern Ocean

Region 5: Counties of Essex, Morris, Somerset, Union and western Hudson

Region 6: Counties of Bergen, Passaic and eastern Hudson