Communications automation (email, chat, calls, tickets)
Communications automation (email, chat, calls, tickets) No Capability
Communications automation (email, chat, calls, tickets) Minimal Capability
Communications automation (email, chat, calls, tickets) Partial Capability
Communications automation (email, chat, calls, tickets) Major Capability
Communications automation (email, chat, calls, tickets) Full Capability
Central console for AI/Automation visibility and control
Central console for AI/Automation visibility and control No Capability
Central console for AI/Automation visibility and control Minimal Capability
Central console for AI/Automation visibility and control Partial Capability
Central console for AI/Automation visibility and control Major Capability
Central console for AI/Automation visibility and control Full Capability
Custom application development
Custom application development No Capability
Custom application development Minimal Capability
Custom application development Partial Capability
Custom application development Major Capability
Custom application development Full Capability
Drag-and-drop interface for AI development
Drag-and-drop interface for AI development No Capability
Drag-and-drop interface for AI development Minimal Capability
Drag-and-drop interface for AI development Partial Capability
Drag-and-drop interface for AI development Major Capability
Drag-and-drop interface for AI development Full Capability
Personal digital assistant to guide employees
Personal digital assistant to guide employees No Capability
Personal digital assistant to guide employees Minimal Capability
Personal digital assistant to guide employees Partial Capability
Personal digital assistant to guide employees Major Capability
Personal digital assistant to guide employees Full Capability
Predictive analytics
Predictive analytics No Capability
Predictive analytics Minimal Capability
Predictive analytics Partial Capability
Predictive analytics Major Capability
Predictive analytics Full Capability
Prescriptive analytics / recommendation engine
Prescriptive analytics / recommendation engine No Capability
Prescriptive analytics / recommendation engine Minimal Capability
Prescriptive analytics / recommendation engine Partial Capability
Prescriptive analytics / recommendation engine Major Capability
Prescriptive analytics / recommendation engine Full Capability
Robotic process automation (RPA)
Robotic process automation (RPA) No Capability
Robotic process automation (RPA) Minimal Capability
Robotic process automation (RPA) Partial Capability
Robotic process automation (RPA) Major Capability
Robotic process automation (RPA) Full Capability
Chat bots
Chat bots No Capability
Chat bots Minimal Capability
Chat bots Partial Capability
Chat bots Major Capability
Chat bots Full Capability
Robot to person hand-offs and vice versa
Robot to person hand-offs and vice versa No Capability
Robot to person hand-offs and vice versa Minimal Capability
Robot to person hand-offs and vice versa Partial Capability
Robot to person hand-offs and vice versa Major Capability
Robot to person hand-offs and vice versa Full Capability
Ability to design and deploy unattended robots
Ability to design and deploy unattended robots No Capability
Ability to design and deploy unattended robots Minimal Capability
Ability to design and deploy unattended robots Partial Capability
Ability to design and deploy unattended robots Major Capability
Ability to design and deploy unattended robots Full Capability
Ability to design and deploy attended robots
Ability to design and deploy attended robots No Capability
Ability to design and deploy attended robots Minimal Capability
Ability to design and deploy attended robots Partial Capability
Ability to design and deploy attended robots Major Capability
Ability to design and deploy attended robots Full Capability
AI-enabled document and language comprehension
AI-enabled document and language comprehension No Capability
AI-enabled document and language comprehension Minimal Capability
AI-enabled document and language comprehension Partial Capability
AI-enabled document and language comprehension Major Capability
AI-enabled document and language comprehension Full Capability
Generative AI, e.g. to create code, text, images etc.
Generative AI, e.g. to create code, text, images etc. No Capability
Generative AI, e.g. to create code, text, images etc. Minimal Capability
Generative AI, e.g. to create code, text, images etc. Partial Capability
Generative AI, e.g. to create code, text, images etc. Major Capability
Generative AI, e.g. to create code, text, images etc. Full Capability
Natural Language Processing (NLP)
Natural Language Processing (NLP) No Capability
Natural Language Processing (NLP) Minimal Capability
Natural Language Processing (NLP) Partial Capability
Natural Language Processing (NLP) Major Capability
Natural Language Processing (NLP) Full Capability
Speech AI, e.g. to enable multi-language intelligent virtual assistants
Speech AI, e.g. to enable multi-language intelligent virtual assistants No Capability
Speech AI, e.g. to enable multi-language intelligent virtual assistants Minimal Capability
Speech AI, e.g. to enable multi-language intelligent virtual assistants Partial Capability
Speech AI, e.g. to enable multi-language intelligent virtual assistants Major Capability
Speech AI, e.g. to enable multi-language intelligent virtual assistants Full Capability
AI solution templates
AI solution templates No Capability
AI solution templates Minimal Capability
AI solution templates Partial Capability
AI solution templates Major Capability
AI solution templates Full Capability
Pre-trained out of the box AI/ML data models
Pre-trained out of the box AI/ML data models No Capability
Pre-trained out of the box AI/ML data models Minimal Capability
Pre-trained out of the box AI/ML data models Partial Capability
Pre-trained out of the box AI/ML data models Major Capability
Pre-trained out of the box AI/ML data models Full Capability
Pre-built integrations with enterprise applications and tools
Pre-built integrations with enterprise applications and tools No Capability
Pre-built integrations with enterprise applications and tools Minimal Capability
Pre-built integrations with enterprise applications and tools Partial Capability
Pre-built integrations with enterprise applications and tools Major Capability
Pre-built integrations with enterprise applications and tools Full Capability
Integration with security and privacy services
Integration with security and privacy services No Capability
Integration with security and privacy services Minimal Capability
Integration with security and privacy services Partial Capability
Integration with security and privacy services Major Capability
Integration with security and privacy services Full Capability
Analytics that track and measure AI performance and impact
Analytics that track and measure AI performance and impact No Capability
Analytics that track and measure AI performance and impact Minimal Capability
Analytics that track and measure AI performance and impact Partial Capability
Analytics that track and measure AI performance and impact Major Capability
Analytics that track and measure AI performance and impact Full Capability
AI-enabled application test automation
AI-enabled application test automation No Capability
AI-enabled application test automation Minimal Capability
AI-enabled application test automation Partial Capability
AI-enabled application test automation Major Capability
AI-enabled application test automation Full Capability
Self-driving data and application integration
Self-driving data and application integration No Capability
Self-driving data and application integration Minimal Capability
Self-driving data and application integration Partial Capability
Self-driving data and application integration Major Capability
Self-driving data and application integration Full Capability
API Management
API Management No Capability
API Management Minimal Capability
API Management Partial Capability
API Management Major Capability
API Management Full Capability
Cloud-based delivery model
Cloud-based delivery model No Capability
Cloud-based delivery model Minimal Capability
Cloud-based delivery model Partial Capability
Cloud-based delivery model Major Capability
Cloud-based delivery model Full Capability
Master data automation
Master data automation No Capability
Master data automation Minimal Capability
Master data automation Partial Capability
Master data automation Major Capability
Master data automation Full Capability
AI infrastructure
AI infrastructure No Capability
AI infrastructure Minimal Capability
AI infrastructure Partial Capability
AI infrastructure Major Capability
AI infrastructure Full Capability