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As companies stretch their operations with remote work, businesses have been increasingly exposed to cyber risks. As such, cyber insurance, once an undervalued product, has moved further into the spotlight. But what separates the best cyber insurance policies from the rest and how can brokers feel confident in the level of coverage they are offering their clients?

With these issues in mind, Insurance Business' 5-Star Cyber special report will help determine the cyber insurance policies that best fit the industry’s needs, and to let carriers know where they need to improve.

5-Star Cyber 2025 will be published in August on the Insurance Business website.

Survey closes on Friday, 11 April 2025.

For more information, please contact cristina.zaragoza@keymedia.com

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* 1. How important to YOU are the following when placing a cyber policy/solution where 1 = not important and 5 = most important?

	1 (not important)	2	3	4	5 (most important)
Coverage	Coverage 1 (not important)	Coverage 2	Coverage 3	Coverage 4	Coverage 5 (most important)
Claims payment/processing	Claims payment/processing 1 (not important)	Claims payment/processing 2	Claims payment/processing 3	Claims payment/processing 4	Claims payment/processing 5 (most important)
Flexibility/customisation of policies	Flexibility/customisation of policies 1 (not important)	Flexibility/customisation of policies 2	Flexibility/customisation of policies 3	Flexibility/customisation of policies 4	Flexibility/customisation of policies 5 (most important)
Underwriting expertise	Underwriting expertise 1 (not important)	Underwriting expertise 2	Underwriting expertise 3	Underwriting expertise 4	Underwriting expertise 5 (most important)
Access to risk mitigation/risk evaluation partners	Access to risk mitigation/risk evaluation partners 1 (not important)	Access to risk mitigation/risk evaluation partners 2	Access to risk mitigation/risk evaluation partners 3	Access to risk mitigation/risk evaluation partners 4	Access to risk mitigation/risk evaluation partners 5 (most important)
Pricing	Pricing 1 (not important)	Pricing 2	Pricing 3	Pricing 4	Pricing 5 (most important)
Breach response	Breach response 1 (not important)	Breach response 2	Breach response 3	Breach response 4	Breach response 5 (most important)
Education of the policy to the broker	Education of the policy to the broker 1 (not important)	Education of the policy to the broker 2	Education of the policy to the broker 3	Education of the policy to the broker 4	Education of the policy to the broker 5 (most important)
Flexibility with vendor management	Flexibility with vendor management 1 (not important)	Flexibility with vendor management 2	Flexibility with vendor management 3	Flexibility with vendor management 4	Flexibility with vendor management 5 (most important)
External scanning	External scanning 1 (not important)	External scanning 2	External scanning 3	External scanning 4	External scanning 5 (most important)

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* 2. Which insurer is your first choice to offer your clients for their companies with the following sizes?

Insurer 1: Companies up to $250million

Insurer 2: Companies $250million - $1 Billion

Insurer 3: Companies $1 Billion plus

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* 3. How well do you think this policy/solution performs on the following criteria out of 5, where 1 is poor and 5 is excellent?

	Insurer 1:	Insurer 2:	Insurer 3:
Coverage	Coverage Insurer 1: menu	Coverage Insurer 2: menu	Coverage Insurer 3: menu
Claims payment/processing	Claims payment/processing Insurer 1: menu	Claims payment/processing Insurer 2: menu	Claims payment/processing Insurer 3: menu
Flexibility/customisation of policies	Flexibility/customisation of policies Insurer 1: menu	Flexibility/customisation of policies Insurer 2: menu	Flexibility/customisation of policies Insurer 3: menu
Access to risk mitigation partners	Access to risk mitigation partners Insurer 1: menu	Access to risk mitigation partners Insurer 2: menu	Access to risk mitigation partners Insurer 3: menu
Pricing	Pricing Insurer 1: menu	Pricing Insurer 2: menu	Pricing Insurer 3: menu
Breach response	Breach response Insurer 1: menu	Breach response Insurer 2: menu	Breach response Insurer 3: menu
Education of the policy to the broker	Education of the policy to the broker Insurer 1: menu	Education of the policy to the broker Insurer 2: menu	Education of the policy to the broker Insurer 3: menu
Flexibility with vendor management	Flexibility with vendor management Insurer 1: menu	Flexibility with vendor management Insurer 2: menu	Flexibility with vendor management Insurer 3: menu
External scanning	External scanning Insurer 1: menu	External scanning Insurer 2: menu	External scanning Insurer 3: menu

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* 4. Are the cyber policies, from the insurers you have chosen, easy to understand and have no hidden exclusions? Please rate their policies on transparency between 1 and 5, where 1 is poor and 5 is excellent.

	1 (poor)	2	3	4	5 (excellent)
Insurer 1:	Insurer 1: 1 (poor)	Insurer 1: 2	Insurer 1: 3	Insurer 1: 4	Insurer 1: 5 (excellent)
Insurer 2:	Insurer 2: 1 (poor)	Insurer 2: 2	Insurer 2: 3	Insurer 2: 4	Insurer 2: 5 (excellent)
Insurer 3:	Insurer 3: 1 (poor)	Insurer 3: 2	Insurer 3: 3	Insurer 3: 4	Insurer 3: 5 (excellent)

Other (please specify)

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* 5. Where do you believe the growth areas are in cyber?

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* 6. Is there anything cyber insurers in general could do that would help make selling cyber policies easier?

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* 7. Thanks for your insight. If our editor chooses to use your comments, can we quote you by name or would you prefer to remain anonymous?

Yes, you can quote me

No, I prefer to remain anonymous

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* 8. Nominator Contact Information:
The answers and ratings you have provided will be totally anonymous and this will only be used as collective data for our future awards/reports.

Name:

Job title:

Company:

Email address: