Creating, delivering, and measuring learning for an organization’s workforce is a complex undertaking for most L&D teams. However, the challenges and complexity grow exponentially when the learning audience is made up of disparate groups of people that are not employees. This is the extended enterprise, and the learning audiences can include customers, channel partners, distributors, resellers, franchisees, and more.

Brandon Hall Group’s new research initiative, Learning and the Extended Enterprise, seeks to understand how companies approach learning for these various groups, including the strategies and tools they use to meet the challenges inherent in this environment.

This survey will take about 8 minutes to complete. To show our appreciation for your time, those who complete the survey and provide their email will receive:
  • A summary report of the survey results after data is cleaned and analyzed.
  • Immediate download access to the Brandon Hall Group eBook, How Great Customer Training Drives Business Results.
Your survey responses will remain completely confidential and your name will not be given to any external parties, nor will it be associated with any responses. The survey findings will only be reported in aggregate. If you agree to answer a few questions by phone, you may also be contacted by an analyst to request a confidential qualitative research interview.

Thank you in advance for your help with this important research.

Best regards,

David Wentworth
Principal Learning Analyst
Brandon Hall Group
( Privacy & Cookie Notice

T